SOLOWINE is fully committed to complying with the regulations and the General Data Protection Regulation of the European Union and the regulations relating to the protection of personal data in force at all times. 

The objective of this policy is to explain how SOLOWINE will process your personal data that may be collected through the different forms that may be available for this purpose on the Website. Your personal data will be treated by SOLOWINE confidentially and only for those purposes to which you have consented, as explained below in this policy. 

Who is responsible for your personal data?

The person responsible for the processing of your personal data is:

NEED FOR WINE SL
NIF: B56638158
Address:  Poligono Industrial Nueva Campana, Nave 80, Marbella, España 
Contact: wine@sologroup.info Telephone: + 34671791011

Legitimation of treatment

The basis of legitimation of the processing of your data is the following: 

Consent of the interested party  If you give us your consent, we will carry out the treatments related to the scope of the consent and the informed purposes. The interested party may revoke consent at any time. 
Execution of a contract The law allows us to process your data in the event that this is necessary for the execution of a contract (commercial, labor, administrative) in which the interested party is a party or for the application of pre-contractual measures, in order to supply our products. and services and to fulfill the obligations established in said contract. 
Legal obligation It is possible that some processing such as billing, accounting processes, tax reporting or the prevention of money laundering, for example, may have to be carried out because the law obliges us to do so. 
Legitimate interest We may carry out processing when necessary for the satisfaction of “legitimate interests” that we have as the Data Controller or that are pursued by a third party. 
Public interest or in exercise of Public Powers  It is also possible that we may have to process your data for the fulfillment of a mission carried out in the public interest or in the exercise of public powers conferred on us.  

Data subject to processing

We will process the data that you have provided us through any of the forms on the Website or, where appropriate, through other means of contact, such as email, postal mail, call or instant messaging. 

We will also process the data that you provide us when you visit any of our facilities and these are necessary to carry out any of the purposes set forth in the section established below. 

For what purposes will we process your data?

Contact Respond to requests, queries or contact the interested party | Basis of legitimacy: legitimate interest
Access and registration Manage your registration, registration and access to the Website account | Basis of legitimacy: Consent of the interested party
Commercial communications of similar products Likewise, unless you object, we may send you commercial communications about products and/or services of our company similar to those you had previously contracted. We inform you that you can object to us sending you this type of communications by clicking on the link established for this purpose in the communication itself or by exercising your right to object. | Basis of legitimacy: legitimate interest
Ethical Channel For more information about this data processing, please refer to the Privacy Policy of the Ethical Channel, which you will find in the “Ethical Channel” tab of this Website.  

SOLOWINE collects your personal data to be able to manage your requests and offer you the services and products in which you may be interested. Specifically, we process your personal data for the following purposes: 

  • Send you our newsletter if you have told us so. 
  • Contact the customer by phone for procedures related to their order or inform them of information of interest, as well as information about products.
  • Manage your queries through the email addresses and telephone numbers that we have enabled for this purpose. 
  • Manage your online purchase through our store. 
  • Access to the Profile area of ​​the SOLOWINE website
  • Collection and publication of product reviews.
  • Sending commercial communications about SOLOWINE products and services
  • Preparation of commercial profiles through automated treatments in order to develop commercial actions on SOLOWINE products, based on purchase history.
  • Any other purpose will be communicated to the user before processing their data. 

We inform you that on some occasions the processing of your personal data may be necessary to comply with legal obligations, or in relation to any contractual relationship we may have with you. 

In other cases, and whenever appropriate, we will request your consent to process your personal data. 

Sending commercial communications-newsletter

In the event that you have authorized us, through the provision of your consent, we will send you commercial communications. SOLOWINE will send you information about our products and promotions. 

We inform you that at any time you may revoke your consent to receive commercial communications in each of the communications, by clicking on the “unsubscribe” link, or by communicating your willingness to revoke consent at the following addresses: 

Email wine@sologroup.net with the reference “Personal data”. 

How long will we process your personal data?

Your data will be kept as long as you do not revoke the consent given in the case of registration, or registration in the newsletter. Additionally, for purchases or claims that you have expressed, it must be kept until delivery is guaranteed, and your problem is resolved, and subsequently in accordance with the legal obligations that may arise, it will be kept during the legally established period, unless you consent to it being kept. for a longer period, without prejudice to conservation and maintenance under the due blocking for its making available to the Authorities with jurisdiction in the different matters that are applicable. 

What are my rights? Do you have questions about the processing of your data?

As a consequence of the processing of your personal data by SOLOWINE, current legislation grants you a series of rights. 

Specifically, you can exercise the following rights: 

  1. Right of access: You will have the right to know the personal data that we process about you in accordance with the purposes that we have informed you about.  
  2. Right to rectification: You will have the right to rectify any data that is inaccurate or incomplete.  
  3. Right to deletion: You may request that your personal data be deleted from our files.  
  4. Right to object: You may object to the processing of your data in relation to direct marketing actions. As well as for personal reasons, unless the basis of the processing is legitimate interest.  
  5. Right to limit processing: You may request the limitation of processing if you dispute its accuracy. That is, processing will be limited when it is unlawful and you have opposed the deletion of your personal data and request the limitation of its use instead. When the data is not necessary for the treatment, but you need it for the formulation or exercise or defense of claims.  
  6. Right to the portability of your data: You will have the right to whenever it is technically possible and is covered within the assumptions established in the event that the treatment is based on consent, or on a contract signed with the person responsible. , you may request that your personal data be communicated to another controller.  
  7. In compliance with the provisions of the Law on Information Society Services and Electronic Commerce (LSSI), you may revoke your consent to send commercial communications by electronic means at any time.  
  8. Revoke the consent given for the processing of your personal data. 

The exercise of the rights you hold may be exercised by contacting the Personal Data Department, through any of the following means: 

Email wine@sologroup.net with the reference “Personal data”. 

Likewise, if you do not want to exercise a specific right, but have the need to make a query or suggestion in relation to the processing of your personal data, you may also contact the addresses provided for the exercise of your rights. 

SOLOWINE informs you that you have the right to file a claim with the Spanish Data Protection Agency (AEPD), the competent authority for data protection. 

How do we protect personal data? International transfers.

The information received by SOLOWINE through this website will be treated with the utmost reserve and confidentiality. 

Likewise, SOLOWINE declares and guarantees that it has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of data provided by users, without prejudice to informing that security measures on the Internet They are not impregnable. 

In some cases, personal data may be processed outside the European Economic Area (EEA). In these situations SOLOWINE guarantees that it will apply all measures and controls to guarantee and protect the processing of your personal data. 

The main measures that SOLOWINE adopts when an international transfer of personal data is carried out are the EU-US Data Privacy Framework, the signing of standard contractual clauses approved by the European Commission, corporate, binding regulations and approved certifications or codes of conduct. by the European Commission. 

Accounts in Social Networks

You can join the Groups that SOLOWINE has on different social networks. The user who becomes a fan of any of these Groups accepts the conditions of use and privacy policy of the corresponding social network. 

Modifications

SOLOWINE reserves the right to modify or simply update the content, in part or in full, also due to changes in applicable legislation. Consequently, we invite you to regularly visit this section to see the latest and most updated version of the privacy policy in order to always be up to date on the data collected and the use that SOLOWINE makes.

In any case, when significant changes occur, the user will be notified through a notice on the Portals to offer the possibility of reviewing the changes before they become effective.

How to contact SOLOWINE?

If you have any questions or concerns about the processing of your personal data, please contact us by email wine@sologroup.net with the reference “Personal data”. 

18+

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